STANDARD TERMS AND CONDITIONS OF SALE

Return Policy

 All returns must be within fourteen (14) days of the purchase date.

All returned items must be in a new and unused condition. With all original tags and labels attached and its original packaging.

For returned item proof of purchase is required.

Cancellation

If you wish to cancel your order, you may do so by calling our Customer Services department: 01220301486 during working hours and within one hour of having placed it.

If you paid by credit card or debit card, and you have cancelled in accordance with this clause then we will reverse the authorization or process a refund transaction (as the case may be) as soon as possible but we are not responsible for how long this will take to be reflected on your account as this is dependent on bank processing procedures. 

Please note that we cannot accept cancellations outside of the specified periods as the order will have been processed and can only then be cancelled through our returns/refunds process as mentioned above.